Visits are not showing up

Open your website's Setup & install page. It shows whether a visit has been received yet, and the exact tag for your website.

• The tag is inside the <head> of every page, not only the home page.
• The tag is the one from your Setup & install page, with your site ID.
• Your changes are published. Many builders need you to click Publish after editing code.

Visit your website from a private window. With the WordPress plugin, visits from logged-in WordPress editors aren't counted, so a visit while you are signed in to WordPress won't show up.

An ad blocker in your own browser can stop the tag. Try another browser, or connect your domain on the Setup & install page to use a first-party subdomain, which ad blockers drop less often.

If you use a caching plugin or a CDN, your visitors may still get an old copy of your pages without the tag. Clear or purge the cache, then test again.

Send a request from the support page in the app, or contact us. You can also browse the rest of the help center.