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Troubleshooting

Why numbers differ from Google Analytics

Last updated: October 23, 2026

Sectira and Google Analytics count visitors differently, so expect similar trends, not identical totals.

No cookies by default

Sectira doesn't use cookies by default. Visitors are counted with an anonymous hash that changes every day, so someone who comes back on a new day counts as a new visitor. Google Analytics uses a cookie that can recognise them for longer.

Ad blockers

Ad blockers can block either tool, and not always in the same way. Connecting your domain for a first-party subdomain helps Sectira's tag load for more visitors. See getting started.

What to expect

Because the methods differ, totals won't match exactly. The trends, such as which pages and sources grow or drop, should look similar.

Still stuck?

Send a request from the support page in the app, or contact us. You can also browse the rest of the help center.